Shipping Policy
Thank you for visiting Bezgar.com and shopping. We aim to provide you with the best transportation options. The following are the terms and conditions that make up our shipping policy.
*If we encounter a large number of orders, the shipment may be delayed for several days. If there is a significant delay in the delivery of your order, we will contact you via email.
Order processing times
All orders will be processed within 24 hours after they are placed. Normally, we can ship orders the next day. If the orders are placed on the weekends or holidays, the processing time might have a slight delay, but we will try our best to proceed with every order as soon as we can. Once your orders are shipped out, you will receive a shipping confirmation email from our system when the shipping information has been uploaded.
For the United States
All of our RC models are shipped from warehouses located in the United States, ensuring prompt delivery.
However, please note that RC Parts and Accessories are shipped from our factories in China. This may extend the shipping time, depending on your location. We appreciate your patience!
| RC Models | RC Parts and Accessories | |
|---|---|---|
| Shipping Cost | Free Shipping | Free Shipping |
| Shipping Time | 2–3 Working Days | 5–8 Working Days |
| Fulfillment Location | Local Warehouse | China Factory |
Other Countries or Regions
We also offer international shipping for RC Parts and Accessories and certain RC Models. Due to international shipping, a shipping fee of $7 will apply for each order. Please keep in mind that international shipments may incur customs duties and additional fees, which will be the buyer's responsibility. For further information, please refer to the "Customs & Import Fees" section below. Thank you for your understanding!
If you encounter any issues while placing your order, please don’t hesitate to reach out to our customer support team at support@bezgar.com
Additionally, if your country isn’t listed in our shipping options, you can click on "WHERE TO BUY" to place an order from our official store on Amazon.
| RC Models | RC Parts and Accessories | |
|---|---|---|
| Shipping Cost | $7.00 | $7.00 |
| Shipping Time | 2–3 Working Days | 5–10 Working Days |
| Fulfillment Location | Local Warehouse | China Factory |
How will my delivery be shipped?
Amazon functions as our logistics partner to ship out the orders. They will choose the carrier that they think works best for our customers.
Generally, all the orders will be shipped from the US warehouse.
How do I track my order?
1. GOT A BEZGAR ACCOUNT?
Easy Peasy! Log into your account through the online store, check out the fulfillment status against your recent order. If the order has been fulfilled, please click on the order information, then you can find your tracking information here.
2. I DON'T HAVE AN ACCOUNT YET
As soon as your order is packed and shipped, you'll receive a shipping confirmation email. You will then be able to track your order through the tracking link on the email. If you haven't received an email yet, please reach out to us at support@bezgar.com, our sales staff will contact you ASAP.
Can I change the delivery address of my package after it has been shipped out?
Unfortunately, we cannot change the shipment once the product is en route.
Customs & Import fees
Such as the products you buy on our site - can't simply be shipped freely from country to country. When goods are imported into a different country or customs territory, there is a charge called Customs Duty that must apply. This is charged by the local customs authority where the goods are being imported into.
If Customs Duty is payable to your territory, you'll be responsible for paying it to the authorities, so Bezgar isn't involved in this process. Whether Customs Duty is payable, and by how much, depends on a whole lot of different things. For example, many countries have a 'low value threshold' below which they do not charge any Customs Duty.
If you do have to pay Customs Duty though, the amount payable is usually calculated based on the value of the goods and the type of goods being imported.